Privacy Policy

Last updated: December 2024

Introduction

At Yolda ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management platform and services.

Information We Collect

Personal Information

  • Name, email address, phone number
  • Restaurant name and business information
  • Billing and payment information
  • Account credentials and preferences

Business Data

  • Menu items, pricing, and inventory data
  • Order and transaction information
  • Customer data (with your permission)
  • Staff information and scheduling data
  • Analytics and performance metrics

Technical Information

  • Device information and operating system
  • IP address and location data
  • Usage patterns and feature interactions
  • Cookies and similar tracking technologies
How We Use Your Information
  • Provide and maintain our restaurant management services
  • Process transactions and manage billing
  • Improve our AI algorithms and service offerings
  • Provide customer support and technical assistance
  • Send important updates and communications
  • Ensure security and prevent fraud
  • Comply with legal obligations
Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who help us operate our platform
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit permission for specific purposes
Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for data transmission
  • Secure data storage with regular backups
  • Multi-factor authentication for account access
  • Regular security audits and updates
  • Restricted access to personal information
Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a portable format
  • Restriction: Limit how we process your information
  • Objection: Object to certain processing activities
Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential cookies for platform functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings

You can manage cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including compliance with applicable data protection laws.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@yolda.restaurant

Address: Yolda Privacy Team, San Francisco, CA